Reviews

New construction, warm and secure.

We've been storing our travel trailer with Acton Self Storage for 2 years now, and Gary has always helped us out and make sure we got a spot that worked for our rig!

The Acton Self Storage facility is extremely clean and well-lit. Multiple levels of security gives you a good sens that the belongs are well-protected

I’m very pleased with Acton Self Storage .. I’m impressed with the cleanliness of my unit, ease of use in/out whenever I want, convenience of location, and especially the very professional and knowledgeable way Gary made it easy to sign up and become familiar with the whole process. I would definitely recommend this facility.

Very clean and responsive to any issues we have had (small issues).

We recently started utilizing Acton Self Storage and have been extremely pleased with the friendly service, ongoing communication and clean facility. I would highly recommend this business to others.

Everything runs smoothly. No issues. Work as expected. If I stay longer it is always a coffee for me.

Gary has been more than helpful during my transition from Texas back to New England. He worked very hard to get the units I needed and close to each other. Then when my brother and I were able to restock we reduced the need for 2 10 x 20's down to 1 and another smaller unit.

This is a quiet, easy access, clean facility. The manager is responsive, pleasant. I have had a smooth several years storing at this facility.

Excellent staff very helpful.

Such a beautiful facility and the manager is awesome.

Since David took over as manager of Acton self storage the customer service has been 100% awesome I would like to say I would recommend Acton shop storage to anybody who is looking for storage David can help you over there with great customer service and save you a lot of money

Clean, temperature controlled. Locked up like fort knocks. Good place

David was very helpful showing us the units and discussing price and options. The facility is clean and appears reasonably efficient. We are looking forward to get started.

Clean, efficient, friendly, helpful. No problems in access. Dolly's always near doorways for easy transport. Well run facility. David Philipo was our contact person and he was a pleasure to work with.

Had such a great experience with the management! Didn’t know exactly how much space I needed, but she gave me a tour of the facility and helped me find a space that fit my needs.

Great van renting experience.

My wife rented a storage unit today and she was super impressed with the cleanliness of the hallways, elevator, and the storage unit, itself. She also said that David was incredibly friendly and helpful, offering her the opportunity to look at the units to see if the size was right for our needs. (Pro tip: check their web site for promotions to save some cash.) Highly recommend.

Staff here is great

This is a well run storage facility. This site is undergoing some expansion (Fall 2018) so getting around the parking lot can be a little challenging sometimes but soon this should not be an issue. They have climate controlled indoor units as well has units accessible from outside. The indoor structure is always clean and there is plenty of equipment to help you move items in or out. The staff is great and always helpful. The indoor facility has security code access from 6:00 am to 10:00 pm but I believe the outdoor units are accessible 24x7.

The manager was great. I called in an order of moving supplies over the phone and by the time I got there the manager had all the boxed ready for me to go. Great service!

Clean, new, manager was very kind.

Clean and great management!

We started using the 10X Storage at Marlborough from June 2020. The facility is climate controlled clean and very well maintained. We had a very good experience with William as well. Highly recommended!!

If you're looking for climate-controlled indoor storage, I highly recommend 10x Self Storage in Marlborough, MA. The staff are friendly and helpful plus the facilities are like new, even two years after opening! With the security system in use and video surveillance you can rest easy knowing that what you have stored will be in excellent condition when it's time to move on.

10X Self Storage in Marlborough is the absolute best storage facility by far. It is managed by William Tin, you can’t ask for a nicer, kinder professional person who you can tell takes great pride in knowing everyone by name, this place is so clean and he goes out of his way to be accommodating and available. I truly appreciated him and this facility during such a stressful time…thank you Willam for everything!!

10X Self Storage Marlborough was wonderful to do business with and you was always courteous to me and any questions I had. William is always available snd helpful 24/7 such a great guy.

2nd time renter at this clean, secure, climate-controlled facility. The 1st rental could not have been smoother. This rental is also going well, with professional assistance from William. I was able to choose from multiple storage sizes, and I believe we came to the correct decision. He even helped me out with some door measurements! I would definitely recommend this facility to anyone looking for storage in this area. The location is excellent (right off the highway), and the price was better than the regional competitors. Keep up the great work.

Very nice modern facility! Great experience signing up and moving in, William was very professional and helpful. The facility has a great loading area to accommodate either cars or in my case a truck that was able to utilize the loading dock. The facility is easily accessable, clean and climate controlled which is what I was looking for.

10X Self Storage is a new, nicely maintained facility. The on-site manager William is very responsive and keeps on top of all activities at the facility so it's clean and organized. They even have the option to store vehicles in a safe, monitored outdoor location.

Great storage facility! Affordable pricing, very clean, elevators and door pin pads always work. Also very pleasant customer service. There are multiple points of entry, so you can either back into the facility with your car or has ramps for UHauls. Very good experience!

10 X self storage has been accommodating, convenient, and affordable. William was helpful and knowledgeable. The facility is very well maintained and the free use of moving carts in the facility made a difficult job easier.

Very clean and secure. One of the best storage facilities that I have used. The general manager William is extremely nice and helpful. No issues at all - Highly recommended!

Excellent service, excellent facility (clean, well maintained, all needed moving equipment, and easy access at all levels), knowledgeable and very supportive personal. William Tin thank you for your professional service, understanding and help. I will recommend to anyone: it is a great storage place.

We were very impressed with the customer service and kindness of William. We were given a tour of the facilities  (last minute) and a chance to decide what would work best for us. The special offers are definitely worth looking at, and they have everything you need. Elevators, bathrooms, locks, carts, etc. Have to be out by 9pm, so be careful to plan around that. As a professional musician and teacher, I can say that 10X Self Storage is a clean, safe, temperature controlled facility that will take good care of you and your belongings.

Great staff, clean and good pricing.

Brand new facility. Everything is super clean and secure. Easy access from the drive-in bays. They have plenty of carts for you to use. The price for 10x10 unit was better than what ExtraSpace offered. William is very helpful and approachable.

This was a great choice! Right off the highway, brand new, super clean, great space with easy load-in, climate-controlled, camera surveillance--everything you need. Also, extremely friendly and helpful management! Will is so upbeat, informative and efficient and makes everything extremely clear. Don't hesitate to store your stuff here!

Amazing facility! William the manager is always so helpful, tentative and is always super helpful! Unit is priced very fairly and the carts and elevators make it super convenient!

Great location - easy on / off I495. Clean, well lit and secure facility with helpful amenities (elevator, large pull-in bays, hand dollies and trucks). Staff is courteous and knowledgeable and helpful, especially William. Highly recommended.

Water main broke over my unit. 🙄 luckily nothing was damaged. William, the facility's manager is very knowledgeable and helpful to customers. He contacted me immediately to inform me and went with me to inspect the unit. I'm giving the facility a 4 star review based on the following pros and cons: Pros: Great location, easy access to highway, new, clean building, good variety of storage unit options, climate controlled, well managed, great customer service, secure facility. *best managed storage facility I have ever encountered Cons: elevators are small, no 24 hr access, lighting in units is poor, and times out quickly, (ive been plunged into darkness more than once and it is unsettling); there's only 1 bathroom in the whole building (should have one on each floor), nowhere to dispose of garbage (moving is exhausting enough without having to hunt for someplace to dispose of trash).

I have always relied on storage facilities instead of a larger home or larger office. This is a whole different experience. It is run with attention to detail like a good private operation. The facility is immaculate from bathrooms to parking lot. Extremely good security & climate controlled are bonuses. Easy access, well lit, indoor loading/unloading for cars and mid-sized trucks plus 2 loading docks. The manager is TOTALLY on top of the place and genuinely cares about the customers and the building.

The facility is modern, very clean inside and outside, under constant camera surveillance and all of my storage items are climate controlled. Most importantly, it has two massive drive-in bays to unload your vehicle without worrying about the weather and at least five big rolling carts to place your storage items before taking them up/down the two Service elevators. I shopped around and the price I pay was much better than the six other storage facilities surrounding Marlborough. William (the general manager) was professional, thoughtful and he went out of his way to make sure I was completely satisfied and not overpaying for a unit that was too big for what I was needing to store. Each of the 5 floors has a bathroom and they are spotless which is rare at storage facilities and it reflects positively on the attention to detail William has for the building and his customers. You will not be disappointed renting a storage unit or a parking space from William at 10x Storage in Marlborough. He definitely gets a 5 out 5 star rating.

Super Clean! Super Convenient! Super Prices! Super Safe and secure…but most of all the manager William is certainly Super and the BEST manager. He really cares about the facility and how it’s run. I have hired employees and managers for my business and William is a true Gem. One of those managers that you pray will come along to run you business. His customer service skills are top rate! I came to this facility from Extra Crapy Storage in Marlborough, who more than doubled my rate in 6 months. Coming over to 10x Storage is like 1000X better…. Its the Ritz Carlton of Storage at Super 8 prices! You really can’t go wrong here…..

10-X is wonderful...it is clean, bright, well equipped and easy to use. Most important is the helpfulness and friendliness of its manager, William. What a great place...Thanks...chuck

By far the best storage space I've ever used. Ultra clean, up to date, with great access, and really nice people - what more could you ask for? The garage entry is great for unloading vehicles. There are always nice carts/dollys available. I store musical instruments and equipment and the climate controlled unit is a huge plus.

Great experience with this place. William and Sean were very friendly and helpful. The facility is very clean and secure. It looked brand new. I had a direct load unit, which was very easy to access. There were lots of dollies and carts to use for moving. Would highly recommend this facility!

I was in the need of a storage facility after becoming a Personal Rep for a great friends estate . GM William at 10X Storage in Marlboro was nothing but professional and helpful. Facility was extremely clean and easy access . Movers I used to put the estate assets in storage even told me how great this facility was If you need storage space in this area 10X is the one

Kind and caring staff! Super convenient self-service features!

William is the best! Thank you so much

Excellent facility, very clean and modern with easy access. Plentiful trolleys to aid moving of belongings and first class customer service from William. Would highly recommend

William Tin is the most understanding, patient, courteous and knowledgeable storage professional I have ever had the pleasure to work with. He was able to find the right storage solution for my needs and was even able to hold the unit for me while I was away on an emergency trip. The entire storage place is extremely clean , elevators and access garage work perfectly and there is always plenty of carts to help you move. It is a great place to store your stuff.

Clean and great service from William Tin!

I was looking around for a storage facility that was reasonably priced and climate controlled. While searching thru Google, I came across 10x Self Storage and looked no further. My initial experience was being greeted by the storage facilitator named William. He was very welcoming, and patiently explained all my options. As he was friendly and kind, I was very quickly able to find the storage that met my utmost expectations. I've since, introduced my son to 10x, he had received the same great experience. From referring him, I was given a 25% future discount off my contract. I am very pleased with my experience and will continue to refer others.

Wonderful experience .Very nice people here. Very clean facility. Would recommend !!!

I am impressed with the accessibility and cleanliness of the facility. The 10X staff (William)is so very pleasant , professional and helpful, assisting with determining the appropriate size unit, streamlined and simplified all paperwork that was needed.Very happy with the Security and customer service of this Facility

I moved into this storage facility in July. It was affordable. Most important it is clean, convenient, and fell really secure. My movers were impressed with the accessibility and cleanliness of the facility. The 10X staff is so very pleasant , professional and helpful, assisting with determining the appropriate size unit.

Clean, very secure, well-lit spaces that are easy to load/unload, even from a large truck without a ramp or lift. Management is very friendly too!

This place is so clean and nice! I thought it was going to be out of my price range when I saw the elevators and several restrooms on every floor but it is cheaper than my old unit which is in a bad neighborhood, tiny, dirty only has one very nasty bathroom and it is in the office so if you came after 6 you were out of luck! 10x has security cameras and kind staff that talk to you, are friendly and give you free coffee, water and candy! Lol I am so glad I decided to check this place out! Oh there is drive in and drive up moving! No getting wet in the rain! Or snow. William is awesome!

Excellent manager William, best new climate controlled, great price.

10x self storage in Marlboro is a top notch operation. Good facility, easy access, plenty of useful equipment and great service. William is very professional and was always there to help out!

Clean place and reasonable rates. William manages the place very well; Laid out every relevant info the first day so it was easy for me to plan/execute my move in/out. He is very helpful and will go above and beyond to help out. The place is climate controlled and the pathways are very accessible.

The Marlborough location is perfect. Easy to get to, easy in and out. William made the entire process super easy. We had to get a bigger unit and he helped us make it happen so easily. We'd rent a unit here again without question.

William is super helpful and explains everything very clearly. The process is straightforward with good pricing. They also have everything that you would beed to help move like dolleys and such. They also sell a lot in store like boxes and tape.

I cannot stress enough how pleasant this experience has been for me. From the 1st call to inquire about rates and availability, to documentation signing to facility visits - William and Sean have been nothing but cooperative and accommodating. Customer service at its best. Their rates are very competitive and the facility looks brand new. It is well worth the extra 10-15 minutes drive from Boston. Don't settle for anything less.

Highly recommend, clean and helpful management

Highly recommend this facility. It's clean, secure, and well-managed. William in particular was super helpful. He explained how it works clearly, and there were no surprises. He answered all of my questions thoughtfully, and I really appreciated his patience. I'd never rented storage before, and William made the process simple and stress-free! Thanks, William!

Great experience - the move in was simple and coordinated while we were out of state. The site manager William was incredibly helpful!

Their service is great and polite.Also convince me to stay with them as I don't even have much stuff to storage.Thats how good they are.Place is clean and neat.Hours are very convinience.Thanks for the great service guys!

The manager William is a God-send! When he alerted me that I needed to move my car due to out of state plates, I panicked because I was ill and stuck in Chicago. But William and his team went ABOVE AND BEYOND to help me! William, the regional manager Gary, and part-time Sean moved mountains to get my car towed to another facility where it could safely and legally reside with my out-of-state plates. They worked with me and my father every step of the way with over-nighting my car key, moving the car on my behalf, and settling my car into the new lot. Their kindness, goodness, and stellar customer service have been the best I have ever experienced -- storage unit facility or elsewhere. I could not more highly recommend storing your things or your car at this location. I wish I could give them 10 stars!! Thank you for everything, guys! You saved me!!

Very clean. Staff are helpful and available during business hours. The indoor loading area is awesome for rainy days.

Very clean and new storage. They do have discount now with 50% off for 3 months. The manager William is very nice and he showed me around the facilities. I will use this storage again in the future! Love free coffee too 🙂

I called to inquire about storage availability and spoke to William he was very helpful and answering all my questions. Later that day I stopped by to check out the storage and William was very friendly and had remembered our phone conversation. Very professional and the facility is very clean.

Fantastic company. Team at 10X Self Storage in Marlborough is dedicated, hardworking and very professional. Working with William made the daunting task of 'which,' 'when,' and 'how' meld together effortlessly. The property is immaculate, and the storage areas are pristine! Even the rest room is refreshingly spotless! On top of all that, you can grab a cup of complimentary coffee while you're there. It's only my first couple of days, but so far this points to nothing but a WIN!

Very clean, new place, seems well organized, very fair prices. Nice and helpful staff. I was impressed with what I saw and signed up for a space the same day that I visited, easy/breezy!

Good price, high quality, and great staff.

Facility is beautifully clean and new, with climate controlled units. Very well kept building, excellent security and super easy to load and unload. William has been so helpful and kind during a hugely stressful time of moving. He is always there with a smile and kind word, very personable and helpful!! Price is unbeatable anywhere near here, especially for what you’re getting!! Would and have recommended them to anyone looking for short or long term storage.

I never thought that I would be raving about a self storage facility, but raving I am! William went above and beyond to help me get set up with a unit and help with move-in. I’m in Colorado and needed to store stuff without being there. William helped me get everything set up over email and phone - and showed the movers to my unit. Highly recommended!

Very professional and easy to set-up a unit. William was incredibly helpful and ensured customer satisfaction was priority!

Great facility and customer service.

Best self storage unit in metro west, clean, hi-tech, easy options for on and off loading. You can't beat the price for the quality of the storage facility. The manager, William, completes the experience with thoughtful and excellent customer service.

Such a state of the art facility! Clean, accessible, had all the bells and whistles! And their GM William was so friendly and got us set up so quickly and hassle free. A great experience.

Great self storage service in the Metro west area, best price and brand new facility with latest technology in place. Staff is great, especially the manager William. He helped me a lot, as a customer. He understands the client needs clearly and finds solutions right away. The highest levels of customer service I have experienced. Information was accurate, responses to queries were turned around very fast. Greatly recommend this place for household and business storage solutions.

Very professional and clean. Process was very smooth and without surprise. Just what I was looking for. Bob Harvey

Very clean and easy to navigate. Tons of available moving tools (e.g. dollies, etc.). Helpful and friendly staff. Highly recommend. They also have easy on site access (during business hours) to purchase padlocks, have the garage doors opened / closed for you - and use of bathrooms. Overall, a great storage facility.

The best storage facility in the Boston area. The facility is new and state of the art, exceptionally clean and neat. It is not like some other storage facilities, this one is authentically climate-controlled, you can feel the difference when you are there in the hot summer days. The manager is very friendly and helpful. When I was there for the first time, he walked with me to pick a right size unit. Regarding the price, I would like to say that they are competitive and reasonable. I highly recommend this facility.

Excellent service. Clean and efficient. Love it near to my home. Very easily accessible

I've had a great experience with 10x Self Storage! I was scheduled to move my furniture out of my college apartment bedroom and into a unit at the Marlborough location. However, because of some delays with the inspection (the facility was just opening), I was informed I would not be able to move in on the day I had hoped. However, Dave (I believe it was Dave!) was very accommodating and instead offered for me to keep my furniture in a spacious unit at the Acton location for 1 full week, free of charge, while the inspection was completed. One week later, I moved my furniture from Acton to Marlborough, with no further complications. All in all, every representative of 10x Self Storage was very helpful and kind, and was very accommodating when hurdles arose. Highly recommend!

Very neat, state of the art facility with security. The price for a 10x9 was reasonable and the process was very quick! Manager was really helpful in helping me select the best unit and it's easy to access!

A good place to keep your personal items .

I am so glad I switched my storage facility to 10x Self Storage! From the second I walked into the office, Laura was more than helpful. She is very friendly and took the time to explain everything I needed to know. The facility itself is clean, easily accessible, and for me, in a great location. And did I mention, coffee is always available in the office! 🙂

10x Storage on Pullman Street was incredibly accommodating and the staff are super friendly and flexible. Out of all of the businesses that I’ve had dealings with, I’ve had zero friction with them. 10/10 highly recommend. You would be doing yourself a huge favor if you stored your stuff with them.

Warehouse and Service are the best one.

We are so pleased with the cleanliness and the response of the staff with any issues we have.

neat and clean storage facility!

We are very pleased with this facility. It is easily accessible, clean and the staff is courteous and efficient.

Very happy was able to get a storage here the employees dont bother me when I go there they send me reminders when it's time to pay and place was big enough to accommodate all my stuff and some

I have to mirror exactly what Omar said about the place. In addition to Mike, Cederic who also works there is fantastic. I had a storage unit with another company that turned out to be a huge mistake. I recently moved to 10X and I couldn't be happier. I use the facility for receiving and storing shipments that I receive for my business and I plan to be using their facility for quite some time. Look no further, this is the place to be.

I own a moving company and have moved many peoples belongings to hundreds of self storage facilities throughout New England. I needed self storage for myself and chose 10X self storage in Worcester because when I visited their facility it was nothing like other facilities I’ve been in. This place is state of the art secure, extremely clean and very well maintained. Michael the manager there is unbelievably helpful. I can’t begin to tell you how amazing this guy is. At the drop of hat, if you need anything, he’s there to help and never asks for additional anything. My experience here has been amazing and I plan on referring all my customers in need of storage space to this location. If I could give Michael and this business more than 5 stars, I would in a heartbeat. Highly recommend!!!