Reviews

Laurie was friendly, professional and organized.We felt the area was secure and yet accessible. Overall a positive experience.

Good

This is a great facility. Very clean and nicely organized and secure. The manager is very friendly and very helpful. I lost my lock and she immediately had a replacement. Highly recommend

Clean Facility, Good Management!

Second using this location to store car. Good dry garages. Get a lot more in the garage than the car. Friendly management.

Gary has been exceptionally helpful throughout my journey from Texas to New England. He exerted great effort to locate the units I required in close proximity. Then, when my brother and I were able to resupply, we reduced the demand for two 10 x 20 containers to one 10 x 20 container and one smaller unit.

This is a fantastic facility and Laura, the manager, is AMAZING. She is so pleasant and easy to work with. Acton Self Storage is the best!

New construction, warm and secure.

We've been storing our travel trailer with Acton Self Storage for 2 years now, and Gary has always helped us out and make sure we got a spot that worked for our rig!

The Acton Self Storage facility is extremely clean and well-lit. Multiple levels of security gives you a good sens that the belongs are well-protected

I’m very pleased with Acton Self Storage .. I’m impressed with the cleanliness of my unit, ease of use in/out whenever I want, convenience of location, and especially the very professional and knowledgeable way Gary made it easy to sign up and become familiar with the whole process. I would definitely recommend this facility.

Very clean and responsive to any issues we have had (small issues).

We recently started utilizing Acton Self Storage and have been extremely pleased with the friendly service, ongoing communication and clean facility. I would highly recommend this business to others.

Everything runs smoothly. No issues. Work as expected. If I stay longer it is always a coffee for me.

Gary has been more than helpful during my transition from Texas back to New England. He worked very hard to get the units I needed and close to each other. Then when my brother and I were able to restock we reduced the need for 2 10 x 20's down to 1 and another smaller unit.

This is a quiet, easy access, clean facility. The manager is responsive, pleasant. I have had a smooth several years storing at this facility.

Excellent staff very helpful.

Such a beautiful facility and the manager is awesome.

Since David took over as manager of Acton self storage the customer service has been 100% awesome I would like to say I would recommend Acton shop storage to anybody who is looking for storage David can help you over there with great customer service and save you a lot of money

Clean, temperature controlled. Locked up like fort knocks. Good place

David was very helpful showing us the units and discussing price and options. The facility is clean and appears reasonably efficient. We are looking forward to get started.

Clean, efficient, friendly, helpful. No problems in access. Dolly's always near doorways for easy transport. Well run facility. David Philipo was our contact person and he was a pleasure to work with.

Had such a great experience with the management! Didn’t know exactly how much space I needed, but she gave me a tour of the facility and helped me find a space that fit my needs.

Great van renting experience.

My wife rented a storage unit today and she was super impressed with the cleanliness of the hallways, elevator, and the storage unit, itself. She also said that David was incredibly friendly and helpful, offering her the opportunity to look at the units to see if the size was right for our needs. (Pro tip: check their web site for promotions to save some cash.) Highly recommend.

Staff here is great

This is a well run storage facility. This site is undergoing some expansion (Fall 2018) so getting around the parking lot can be a little challenging sometimes but soon this should not be an issue. They have climate controlled indoor units as well has units accessible from outside. The indoor structure is always clean and there is plenty of equipment to help you move items in or out. The staff is great and always helpful. The indoor facility has security code access from 6:00 am to 10:00 pm but I believe the outdoor units are accessible 24x7.

The manager was great. I called in an order of moving supplies over the phone and by the time I got there the manager had all the boxed ready for me to go. Great service!

Clean, new, manager was very kind.

The nicest and cleanest storage facility I have ever been in! Period! Would highly recommend and use again in a heartbeat! Special shout out to GM William Tin, who made the whole process so easy and efficient. He was super friendly and attentive. Thank you for the excellent customer service!

Very nice storage facility and well-run by Mr. Tin.

This is my first experience using a storage facility and I have to tell you that 10 X in Marborough is awesome! William took great care of me, made sure I understood everything and that I was happy with my space. Even when I started moving stuff into my space a few days later, William was there making sure I had everything I needed to make the process go smoothly! If you need storage space I highly recommend 10X in Marborough and make sure you talk to William!

William addressed me by name as soon as he saw me although he was not the person I had met when I 1st rented a unit. It is very clean, there's coffee, water and candy with bathrooms available as well. Super friendly, informative and resourceful. I definitely recommend this place if you want your things safe, clean and like interacting with positive customer service.

Extremely clean and well maintained storage facility in a great location. Grateful for excellent customer service!

Area was spacious and well maintained. Workers very amiable and understandable. Would recommend.

10x in Marlborough has been an amazing storage facility. My Mom moved from CT to MD and we moved her larger furniture to 10x and have been there for the last 3 years. Now we are relocating to Colorado and our time here is complete. William and his team have provided Great customer service, the cleanest facilities we have ever used, safe and secure. We are (retired 30yr military) and we have used MANY facilities worldwide by far the best!

We just started renting a unit at the Marlborough 10x facility and are extremely pleased with all aspects from the cleanliness, climate control, access and the helpfulness of the onsite Manager, William. Since this was our 1st time, he answered all our questions and helped us select the correct size. Glad we found them and have no problem recommending.

Just started renting at this facility due to the location and services. William, the manager, has been helpful in answering all our questions. He greets us by our name and is very pleasant.

I have Rented a unit here for years now. Never had a single issue and the manager, William is stand up guy. All the units are indoors climate controlled and everything is very secure and professional. 5/5 would recommend using 10x Storage in Marlborough!

I've been a customer at the Marlborough storage facility for a year now and have nothing but good things to say about my experience. The facility is clean, fairly priced, and well-managed. I have no reservations in keeping my belongings there, for as long as I need. The manager, William, is very professional, kind, and considerate. He goes out of his way to accommodate your needs and shows compassion for your 'life' situations. He really cares about his customers, and not just his business. He takes pride in how he runs the facility, striving to make it the best possible. It's really appreciated!

We stored our belongings at this storage facility for about two years and were very impressed with this facility. The place is very clean and the manager was a delight to work with.

I have rented here for 18 months. Facility is clean, climate controlled, safe, had no issues storing my belongings here and loved the convenience of being able to get to my unit 7 days a week from 6am to 9pm. My rent never went up during all this time even as inflation rose prices. Thank you for storing my belongings.

Excellent service, Great experience. I greatly appreciate everything General Manager William Tin has done.

I highly recommend 10x Self Storage Marlborough! The management is very friendly and easy to deal with, the building is very clean and easy to access, and the rates are very reasonable! We lived in Cambridge for a year and it was an easy drive to get here. I would use them again if we ever moved back to the area!

My experience has been terrific! From my first call to inquire about availability, William the manager here is the nicest man. He has great customer service skills, he's definitely a people person. He remembered me by name the 2nd time I was there, that's impressive with all the people he See's. The facility is clean and has refreshments for customers. I like the Climate Control idea for my belongings stored. I'm very happy with my experience and would highly recommend 10X Storage in Marlborough to all my friends and family or coworkers.

Good

Great storage facility! Easy to access, climate controlled and extremely clean! I highly recommend 10X storage.

Clean, affordable, and great customer service. They are very easy to reach whenever you may have questions and are extremely helpful. The units seem brand new and it's always organized and clean in the facility.

The place is clean, well lit and has nice functional carts.

The facility and staff at 10X have been wonderful. Couldn’t recommend them more. William has made the experience very easy.

This is a great storage facility: Very clean, reasonable rates, William the GM is extremely helpful. Highly recommended!

William was very helpful choosing a good size storage unit and transferred all paperwork to the new storage unit on the same day. Thank you!

Customer Service is EXCEPTIONAL, friendly, warm, and welcoming. The facility is EXTREMELY clean, well organized, believe it or not it SMELLS good. Equipped with all the support you need - dollys, carriers, elevators, bay doors, and BATHROOMS! Would recommend this facility easily to anyone inquiring about storage!

I recently had the pleasure of using the 10X storage unit located in Marlborough Massachusetts, and I was blown away by the level of customer service and hospitality that they provided. From the moment I walked in, I felt right at home. The staff greeted me warmly and offered me a variety of complimentary snacks, coffee, and tea, which was a nice touch and made me feel welcome. CLEANLINESS: The office was well-maintained, and I was impressed with the cleanliness and attention to detail. The restroom was also well-maintained and clean, which is always appreciated. The entire facility was immaculate, and it was evident that the staff took great care in maintaining a clean and tidy space. I felt comfortable storing my belongings there, knowing that they would be well taken care of. SECURITY: The security measures at the facility were top-notch, and I felt confident that my belongings were safe and secure. The facility was equipped with surveillance cameras, alarms, and other security features, which gave me peace of mind. LAY-OUT: The facility was also well organized and easy to navigate. The layout was well thought out, and I had no trouble accessing my storage unit. They provide different types of rolling carts for easy hauling of your belongings plus it is conveniently located too. STAFF: A huge shout out to William their general manager who was always available to answer any questions I had and was extremely helpful, kind, friendly and professional. He went above and beyond to make sure that my experience was positive, and I always felt like I was in good hands. LOCATION: The facility was conveniently located, which made it easy for me to access my belongings whenever I needed to. I also appreciated the fact that the facility was open seven days a week, which gave me the flexibility to access my unit on weekends or after work. WEBSITE: Their website was user-friendly and easy to navigate, allowing me to quickly find the information I needed. The site was well-organized and provided clear information on the different types of units available, pricing, and special promotions. The online reservation system was easy to use and allowed me to book a unit quickly and efficiently. Overall, I highly recommend this storage facility to anyone in need of storage solutions. The combination of cleanliness, organization, security, customer service, and convenience made this facility stand out above the rest. If you are looking for a safe and reliable storage solution, look no further than this outstanding storage facility. THANK YOU VERY MUCH AND MORE POWER TO YOUR BUSINESS! VR

10x Self Storage is an outstanding facility with wonderful staff. The facility is very clean and well kept. There are always flat carts available that are easy to maneuver to make the move easy. The facility is secure with indoor parking bays so you can unload/load without fighting the weather. The rental units are true to size so you get what you paid for. The staff are respectful, kind and helpful. It is conveniently located near the 495 and 20. I have used the facility for several months and had only positive experiences and interactions with staff. I highly recommend 10x Self Storage in Marlborough.

I have had a wonderful experience with 10X. The facility is clean, well lit, and has easy access. I use my storage unit for work items, and having the extended hours for unit access is very convenient. The management is very helpful and friendly. William has been a great help whenever I ask.

Responsive, affordable, hassle free process, convenient… Will reach out again next winter for our RV storage!

Best storage space I’ve used. Manager William is wonderful and went above and beyond to accommodate me even at the last minute. Great customer service. Love that it’s a new facility and is temperature controlled. Thanks a milli for all your help William. I’m a happy and satisfied customer.

Will the manager is awesome! He is honest, the rates & promotions are fair. He keeps the facility super clean and we have loved storing our things here. Look no Further for your storage needs

Very clean and updated. Manager, William, very friendly and extremely helpful. Best storage experience I've ever had.

First experience was fantastic! Got my first storage unit. was helped by William who was very helpful,professional and knows what he’s doing! Transaction went smoothly and managed to move all my stuff in one day! Highly recommend

Clean facility, well secured, management is VERY helpful and responsive. Felt very safe while in the building night and day. Would definitely store here again.

Our experience with 10x Storage facility in Marlborough was excellent! William was attentive to our needs and offered us various storage options, allowing us to make adjustments over time. He also recommended movers who did a great job helping us move to our new home. The facility was clean, well lit and equipped and storage rooms were easily accessible. A very satisfactory experience!

Never had any issues with bugs or being able to enter/exit my unit. The garages made popping by convenient even when it was nasty outside this winter. Great experience overall!

Very professional and extremely helpful. Genuinely willing to help you save the most money unlike most companies.

William was very helpful and friendly

Best experience with William and the ease of using this storage facility. Highly recommend!!

Newly built and well maintained. Very clean and convenient. I have used this storage for about 6 months. With security door lock systems, you will be able to get access even when no staff members are at the site.

Excellent management team, clean & secure facilities with easy loading!

Awesome place - clean, new, organized and the manager is so helpful! Well done!

A clean and secure place to store your things. Very easy process of cancelling my month to month. Easy to back my U-Haul in to. Would do it again.

10X is clean, new, safe, fair priced, and easily accessible. William is the absolute BEST. Took care of any questions and concerns we had. **10X is such a clean high quality facility and really made us feel like our stuff was safe!!** William is the GOAT and we really appreciated him going above and beyond. Checks the all the unit locks himself, keeps the facility spotless, goes over ever detail BEFORE you sign up, very transparent with payments, very responsive, updates with emails, and is so nice. ((We had never used a storage facility before and first went to Uhaul before checking 10x and quickly realized how disgusting the buildings were and had an absolute NIGHTMARE expirnece overall. Never ever use uhaul if you can avoid it.)) CHOOSE 10X Self Storage Marlborough!!!

Great rental experience. Units are a good size. Facility is clean, secure and easy to get around. Located in a great area to travel to. Rates are good. William the manager is the best!

I found the facility clean, well designed, secure, easy access and easily navigated. On site management was well informed, covered all details of the rental space and rental agreement. The hospitality features of clean bathrooms, coffee, tea and water are extra pluses. I highly recommend this facility.

We have had a GREAT experience renting a unit at the 10x self storage in Marlborough. The customer service is excellent; William, the manager, is a pleasure to work with, very helpful with all aspects of the unit rental and proud of his well managed facility. The whole place is amazingly clean, secure, and climate controlled. We have a use of various size of carts to move our items to and from the storage unit, large roomy elevators, clean restrooms, and even coffee at the front office. We have nothing but great things to say about this facility and its management!!!

Super clean, secure facility. Staff is great! Would highly recommend.

William is a great guy and this place is gorgeous.

Great long term storage unit with very helpful staff!

Very clean, safe and efficient

It was the first time I ever used a storage place for my stuff first time in my life. I met the guy that works there William and he’s very knowledgeable and very kind but also considerate of the customers that come in for info. he reassured me that the place was clean took me up to my storage place I was very amazed how clean the building was and how clean the storage . William was very knowledgeable and he would be the best person to keep he knows his job and he’s kind! He wants people to know they made the right choice. And the best for them and speaks highly of the company he works for ! That speaks volumes for me . I would surely give this place a 10 and I will recommend it to all my family and friends there’s no other place compares to this not only a friendly person to help you to put your things in storage and information that you need but it’s clean and I think the price is reasonable if you value your belongings “William is definitely a great employee he loves his Job and Promotes the company well it would be a good idea to keep him thank you

10X Self Storage is top notch. Always clean. Parking inside to unload in the rain. Convenient hours. William is extremely helpful and friendly. Great to work with. I just rented a second unit!

When we first googled a storage facility in the Marlborough area, several came up. We called all of them and received the most professional telephone care from William and it was because of him that we chose the 10x facility. Now, we just wanted to say how pleased we are with the treatment we received from William and Cy at the 10x storage facility. William took a lot of time to explain the layout of the facility and help us decide which unit would most suit us. He made what could have been a difficult move to storage very simple. As far as the storage unit, it was as clean as can be just like the rest of the facility and the grounds outside. William, we appreciate the help and guidance you gave us during this move. Thank you.

10x Self Storage Marlborough, MA is a very clean temperature controlled storage facility. Professionally managed by William.

The facility is top notch very clean and accommodating, just about every gadget you could need to move and store furniture they have available to use and everything is very convenient from the bays you can back into, to the bays you can use to drive directly into the facility. Above all that though was the service I received personally. William is very friendly, helpful, and knowledgeable. I would definitely recommend this facility for storage.

I had such a great experience with 10X Self Storage. I highly recommend them if you need a storage unit. William Tin is such a great person!! He goes over every single aspect of the process, and he’s really kind. The facility is really clean, which was super important to me. Thank you for everything William! If I need a storage unit again, I will be coming back to your facility.

Had a great experience with this facility. Very clean and accessible. William was great to deal with and helped me get the best pricing for my storage situation. Highly recommended.

10X was the perfect place for us to store all our belongings while we were between houses. We had two units, both immaculately clean, as is the whole facility, and William and Sy were a joy to work with! I highly recommend 10X to anyone looking for a great storage place with reasonable rates.

100% the best storage space experience we've ever had. The service is so kind, informed, and considerate (thank you for your help William! ). The place is big, well-lit, and incredibly clean- the cleanest storage building and unit we've ever used. Plenty of carts to move heavy items. They have indoor space to park your car for the days when you need to move stuff but it's raining or super cold. And they also have at least 2 loading docks for moves with big trucks. 1000% would recommend!

(Translated by Google) Very good experience, convenient and fast, I recommend this hotel, the manager William is very nice! (Original) 非常好的一次体验，方便快捷，推荐这家，经理William人很好！

Clean and nice storage place. I have been renting a unit here since 2021 and been very happy with it.

The manager (William) is super helpful. He asks detailed questions to get a clear idea of your needs and he doesn't try to up sell you into a larger unit. He maintains a spotless facility and is always courteous and attentive each time you visit. I found the prices to be the best in the area.

Facility is has everything you need - loading garage, carts, elevators, climate control. William is also so kind and helpful. He made it very easy to find a small unit for short term storage. Overall process was very quick!

Most professionally run storage i have come across. The manager William (ask for him) has lots of knowledge about the industry and the building, flexible hours, good rates and it is also a brand new building so no worries about broken elevator issues when moving in/out. Love it.

An excellent, very clean, nicely climate-controlled, and well-thought out storage facility. William, the manager, is very helpful and amiable. He goes the extra mile and is very proud of the facility. It would be difficult for me to imagine a better storage facility.

The location is great, easy to reach. Facility is clean an organized. Most important, the attendant is very helpful and efficient. Could not find a better place

The facility is always clean. Equipment serviceable and to use. William always greets with a smile, offer to assist and asking do I need anything. This is by far the best maintained facility I have ever used. Thak you. Glenn

10X Self Storage in Marlborough has the goldmine combination of topnotch facilities with even more outstanding staff and customer service. William is the consummate professional but also so friendly and approachable. The reviews speak for themselves. We’re very confident about the security of our belongings and look forward to a long-term relationship with 10X.

I looked at several storage facilities before selecting 10X and has been extremely satisfied. I especially like the quality and cleanliness of the facility, the location in Marlborough, the promotions, and the staff. One evening, I did not close my unit door properly and the Mr. Tin called to let me know in the morning of the next day.

This is truly a very clean and modern facility. The staff were very helpful and accommodating. I highly recommend 10X Self Storage.

Great experience. Clean and well-maintained facility and friendly staff. Easy to visit and move stuff in and out. Definitely felt my stuff was safe here. Would 100% recommend! Thanks!

Very clean, secure, climate controlled, professional atmosphere. All employees were extremely helpful. Only issue is a lack of industrial elevator to fit things like a sofa. Only fits one dolly at a time, really slowing things down.

Building and it units are very clean. I like the extra feature of parking in the building, so you don’t have to worry about the weather outside while loading or unloading your car. Good customer service is a plus also. Prices are reasonable especially if you can take advantage of some periodic discounts.

10x Storage In Marlborough is a great place to keep your valued possessions. The climate controlled units are kept extremely clean. William is especially helpful. He knows all the promotions and will be sure you get the best deal possible.

I like 10x Marlboro because it is nice organized facility- I have been there for many months and it is always clean, the Staff are friendly and accommodating- the Manager William is helpful and patient with customers- I will recommend to anyone needing storage unit.

Great experience storing our belongings here. Easy to access, clean, and great communication.

10x Storage in Marlborough is simply excellent. We've had out HHG in storage there for a year, and have been very happy with it. The facility is always spotless -- right down to the restrooms! There are plenty of carts available, and accesses, doors, elevators, etc. are always fully operational. The site manager is great to work with. I've used several storage facilities in different cities over the years, and 10x Marlborough is easily the best of them. If I could give them 6 stars, I would.

Very easy access to the facility from Rt 495. Very clean throughout - office, loading area, upper floors, restroom, and exterior parking area. Excellent Facility Manager (William Tin) - welcoming, knowledgeable, flexible, patient, knew all the answers, made us feel at ease from the moment we first walked in, toured us throughout, advised us on recently available unit sizes, no hard sell, very direct, hon set, and straightforward. Contract paperwork - very easy and straightforward, explained by WT, easy to set up automatic monthly payments, etc.

I can't recommend this place enough. The prices are extremely fair, and William is a pleasure to work with. He made everything so easy and was very patient and helpful. The facility is sparkling clean and easy to maneuver. This is by far the best storage place around. Don't hesitate!

Marlborough Self Storage is an excellent facility, and William does an amazing job facilitating everything. He is always so helpful and wonderful to work with, extremely responsive and very knowledgeable. I highly recommend 10x self storage in Marlborough!!!

Best storage unit I've ever had. Good grates, clean and well maintained space, and a great location.

The facility is very clean and bright. The manager customer service is exceptional. Will definitely recommend this site!

I’ve been very happy with my experience. The initial set up was easy, the management provides regular communication updates and is very responsive, the prices are reasonable, the facility is always spotless, access is extensive and hassle-free, there are always plenty of rolling carts and elevators available, and the climate control and secured units give me peace of mind that my belongings are safe. I highly recommend 10X Storage!

I loved the 10x ss because it is very clean and organized with accessories that help us a lot and make our personal things easier. The attendant Will is very attentive and helpful, he helped me a lot. Excellent self storage!

10x is very clean and easy to get to. It is right off the highway. The general manager Mr. Tin is very helpful and kind. We will definitely be using them for a while.

Very convenient location. Great facility with a lot of access options. Very clean. Great people, very helpful. On top of that great rate.

I am very pleased with 10X self storage. The location is perfect, the units are clean and climate controlled, they also provide carts to move items as well as dock level receiving for larger moves. There are restrooms throughout the facility as well as a conference room and free coffee. William is a pleasure to deal with and always takes time to say hello when I stop by. This facility is far and away better than our previous facility that we stored at. I would highly recommend 10X Storage.

We started using the 10X Storage at Marlborough from June 2020. The facility is climate controlled clean and very well maintained. We had a very good experience with William as well. Highly recommended!!

Clean and great management!

If you're looking for climate-controlled indoor storage, I highly recommend 10x Self Storage in Marlborough, MA. The staff are friendly and helpful plus the facilities are like new, even two years after opening! With the security system in use and video surveillance you can rest easy knowing that what you have stored will be in excellent condition when it's time to move on.

10X Self Storage in Marlborough is the absolute best storage facility by far. It is managed by William Tin, you can’t ask for a nicer, kinder professional person who you can tell takes great pride in knowing everyone by name, this place is so clean and he goes out of his way to be accommodating and available. I truly appreciated him and this facility during such a stressful time…thank you Willam for everything!!

10X Self Storage Marlborough was wonderful to do business with and you was always courteous to me and any questions I had. William is always available snd helpful 24/7 such a great guy.

2nd time renter at this clean, secure, climate-controlled facility. The 1st rental could not have been smoother. This rental is also going well, with professional assistance from William. I was able to choose from multiple storage sizes, and I believe we came to the correct decision. He even helped me out with some door measurements! I would definitely recommend this facility to anyone looking for storage in this area. The location is excellent (right off the highway), and the price was better than the regional competitors. Keep up the great work.

Very nice modern facility! Great experience signing up and moving in, William was very professional and helpful. The facility has a great loading area to accommodate either cars or in my case a truck that was able to utilize the loading dock. The facility is easily accessable, clean and climate controlled which is what I was looking for.

10X Self Storage is a new, nicely maintained facility. The on-site manager William is very responsive and keeps on top of all activities at the facility so it's clean and organized. They even have the option to store vehicles in a safe, monitored outdoor location.

Great storage facility! Affordable pricing, very clean, elevators and door pin pads always work. Also very pleasant customer service. There are multiple points of entry, so you can either back into the facility with your car or has ramps for UHauls. Very good experience!

10 X self storage has been accommodating, convenient, and affordable. William was helpful and knowledgeable. The facility is very well maintained and the free use of moving carts in the facility made a difficult job easier.

Very clean and secure. One of the best storage facilities that I have used. The general manager William is extremely nice and helpful. No issues at all - Highly recommended!

Excellent service, excellent facility (clean, well maintained, all needed moving equipment, and easy access at all levels), knowledgeable and very supportive personal. William Tin thank you for your professional service, understanding and help. I will recommend to anyone: it is a great storage place.

We were very impressed with the customer service and kindness of William. We were given a tour of the facilities  (last minute) and a chance to decide what would work best for us. The special offers are definitely worth looking at, and they have everything you need. Elevators, bathrooms, locks, carts, etc. Have to be out by 9pm, so be careful to plan around that. As a professional musician and teacher, I can say that 10X Self Storage is a clean, safe, temperature controlled facility that will take good care of you and your belongings.

Great staff, clean and good pricing.

Brand new facility. Everything is super clean and secure. Easy access from the drive-in bays. They have plenty of carts for you to use. The price for 10x10 unit was better than what ExtraSpace offered. William is very helpful and approachable.

This was a great choice! Right off the highway, brand new, super clean, great space with easy load-in, climate-controlled, camera surveillance--everything you need. Also, extremely friendly and helpful management! Will is so upbeat, informative and efficient and makes everything extremely clear. Don't hesitate to store your stuff here!

Amazing facility! William the manager is always so helpful, tentative and is always super helpful! Unit is priced very fairly and the carts and elevators make it super convenient!

Great location - easy on / off I495. Clean, well lit and secure facility with helpful amenities (elevator, large pull-in bays, hand dollies and trucks). Staff is courteous and knowledgeable and helpful, especially William. Highly recommended.

Water main broke over my unit. 🙄 luckily nothing was damaged. William, the facility's manager is very knowledgeable and helpful to customers. He contacted me immediately to inform me and went with me to inspect the unit. I'm giving the facility a 4 star review based on the following pros and cons: Pros: Great location, easy access to highway, new, clean building, good variety of storage unit options, climate controlled, well managed, great customer service, secure facility. *best managed storage facility I have ever encountered Cons: elevators are small, no 24 hr access, lighting in units is poor, and times out quickly, (ive been plunged into darkness more than once and it is unsettling); there's only 1 bathroom in the whole building (should have one on each floor), nowhere to dispose of garbage (moving is exhausting enough without having to hunt for someplace to dispose of trash).

I have always relied on storage facilities instead of a larger home or larger office. This is a whole different experience. It is run with attention to detail like a good private operation. The facility is immaculate from bathrooms to parking lot. Extremely good security & climate controlled are bonuses. Easy access, well lit, indoor loading/unloading for cars and mid-sized trucks plus 2 loading docks. The manager is TOTALLY on top of the place and genuinely cares about the customers and the building.

The facility is modern, very clean inside and outside, under constant camera surveillance and all of my storage items are climate controlled. Most importantly, it has two massive drive-in bays to unload your vehicle without worrying about the weather and at least five big rolling carts to place your storage items before taking them up/down the two Service elevators. I shopped around and the price I pay was much better than the six other storage facilities surrounding Marlborough. William (the general manager) was professional, thoughtful and he went out of his way to make sure I was completely satisfied and not overpaying for a unit that was too big for what I was needing to store. Each of the 5 floors has a bathroom and they are spotless which is rare at storage facilities and it reflects positively on the attention to detail William has for the building and his customers. You will not be disappointed renting a storage unit or a parking space from William at 10x Storage in Marlborough. He definitely gets a 5 out 5 star rating.

Super Clean! Super Convenient! Super Prices! Super Safe and secure…but most of all the manager William is certainly Super and the BEST manager. He really cares about the facility and how it’s run. I have hired employees and managers for my business and William is a true Gem. One of those managers that you pray will come along to run you business. His customer service skills are top rate! I came to this facility from Extra Crapy Storage in Marlborough, who more than doubled my rate in 6 months. Coming over to 10x Storage is like 1000X better…. Its the Ritz Carlton of Storage at Super 8 prices! You really can’t go wrong here…..

10-X is wonderful...it is clean, bright, well equipped and easy to use. Most important is the helpfulness and friendliness of its manager, William. What a great place...Thanks...chuck

By far the best storage space I've ever used. Ultra clean, up to date, with great access, and really nice people - what more could you ask for? The garage entry is great for unloading vehicles. There are always nice carts/dollys available. I store musical instruments and equipment and the climate controlled unit is a huge plus.

I was in the need of a storage facility after becoming a Personal Rep for a great friends estate . GM William at 10X Storage in Marlboro was nothing but professional and helpful. Facility was extremely clean and easy access . Movers I used to put the estate assets in storage even told me how great this facility was If you need storage space in this area 10X is the one

Great experience with this place. William and Sean were very friendly and helpful. The facility is very clean and secure. It looked brand new. I had a direct load unit, which was very easy to access. There were lots of dollies and carts to use for moving. Would highly recommend this facility!

William is the best! Thank you so much

Kind and caring staff! Super convenient self-service features!

Excellent facility, very clean and modern with easy access. Plentiful trolleys to aid moving of belongings and first class customer service from William. Would highly recommend

William Tin is the most understanding, patient, courteous and knowledgeable storage professional I have ever had the pleasure to work with. He was able to find the right storage solution for my needs and was even able to hold the unit for me while I was away on an emergency trip. The entire storage place is extremely clean , elevators and access garage work perfectly and there is always plenty of carts to help you move. It is a great place to store your stuff.

I was looking around for a storage facility that was reasonably priced and climate controlled. While searching thru Google, I came across 10x Self Storage and looked no further. My initial experience was being greeted by the storage facilitator named William. He was very welcoming, and patiently explained all my options. As he was friendly and kind, I was very quickly able to find the storage that met my utmost expectations. I've since, introduced my son to 10x, he had received the same great experience. From referring him, I was given a 25% future discount off my contract. I am very pleased with my experience and will continue to refer others.

Clean and great service from William Tin!

Wonderful experience .Very nice people here. Very clean facility. Would recommend !!!

I am impressed with the accessibility and cleanliness of the facility. The 10X staff (William)is so very pleasant , professional and helpful, assisting with determining the appropriate size unit, streamlined and simplified all paperwork that was needed.Very happy with the Security and customer service of this Facility

I moved into this storage facility in July. It was affordable. Most important it is clean, convenient, and fell really secure. My movers were impressed with the accessibility and cleanliness of the facility. The 10X staff is so very pleasant , professional and helpful, assisting with determining the appropriate size unit.

Clean, very secure, well-lit spaces that are easy to load/unload, even from a large truck without a ramp or lift. Management is very friendly too!

This place is so clean and nice! I thought it was going to be out of my price range when I saw the elevators and several restrooms on every floor but it is cheaper than my old unit which is in a bad neighborhood, tiny, dirty only has one very nasty bathroom and it is in the office so if you came after 6 you were out of luck! 10x has security cameras and kind staff that talk to you, are friendly and give you free coffee, water and candy! Lol I am so glad I decided to check this place out! Oh there is drive in and drive up moving! No getting wet in the rain! Or snow. William is awesome!

Excellent manager William, best new climate controlled, great price.

10x self storage in Marlboro is a top notch operation. Good facility, easy access, plenty of useful equipment and great service. William is very professional and was always there to help out!

Clean place and reasonable rates. William manages the place very well; Laid out every relevant info the first day so it was easy for me to plan/execute my move in/out. He is very helpful and will go above and beyond to help out. The place is climate controlled and the pathways are very accessible.

The Marlborough location is perfect. Easy to get to, easy in and out. William made the entire process super easy. We had to get a bigger unit and he helped us make it happen so easily. We'd rent a unit here again without question.

William is super helpful and explains everything very clearly. The process is straightforward with good pricing. They also have everything that you would beed to help move like dolleys and such. They also sell a lot in store like boxes and tape.

I cannot stress enough how pleasant this experience has been for me. From the 1st call to inquire about rates and availability, to documentation signing to facility visits - William and Sean have been nothing but cooperative and accommodating. Customer service at its best. Their rates are very competitive and the facility looks brand new. It is well worth the extra 10-15 minutes drive from Boston. Don't settle for anything less.

Highly recommend, clean and helpful management

Highly recommend this facility. It's clean, secure, and well-managed. William in particular was super helpful. He explained how it works clearly, and there were no surprises. He answered all of my questions thoughtfully, and I really appreciated his patience. I'd never rented storage before, and William made the process simple and stress-free! Thanks, William!

Great experience - the move in was simple and coordinated while we were out of state. The site manager William was incredibly helpful!

Their service is great and polite.Also convince me to stay with them as I don't even have much stuff to storage.Thats how good they are.Place is clean and neat.Hours are very convinience.Thanks for the great service guys!

Very clean. Staff are helpful and available during business hours. The indoor loading area is awesome for rainy days.

The manager William is a God-send! When he alerted me that I needed to move my car due to out of state plates, I panicked because I was ill and stuck in Chicago. But William and his team went ABOVE AND BEYOND to help me! William, the regional manager Gary, and part-time Sean moved mountains to get my car towed to another facility where it could safely and legally reside with my out-of-state plates. They worked with me and my father every step of the way with over-nighting my car key, moving the car on my behalf, and settling my car into the new lot. Their kindness, goodness, and stellar customer service have been the best I have ever experienced -- storage unit facility or elsewhere. I could not more highly recommend storing your things or your car at this location. I wish I could give them 10 stars!! Thank you for everything, guys! You saved me!!

Very clean and new storage. They do have discount now with 50% off for 3 months. The manager William is very nice and he showed me around the facilities. I will use this storage again in the future! Love free coffee too 🙂

I called to inquire about storage availability and spoke to William he was very helpful and answering all my questions. Later that day I stopped by to check out the storage and William was very friendly and had remembered our phone conversation. Very professional and the facility is very clean.

Good price, high quality, and great staff.

Very clean, new place, seems well organized, very fair prices. Nice and helpful staff. I was impressed with what I saw and signed up for a space the same day that I visited, easy/breezy!

Fantastic company. Team at 10X Self Storage in Marlborough is dedicated, hardworking and very professional. Working with William made the daunting task of 'which,' 'when,' and 'how' meld together effortlessly. The property is immaculate, and the storage areas are pristine! Even the rest room is refreshingly spotless! On top of all that, you can grab a cup of complimentary coffee while you're there. It's only my first couple of days, but so far this points to nothing but a WIN!

Facility is beautifully clean and new, with climate controlled units. Very well kept building, excellent security and super easy to load and unload. William has been so helpful and kind during a hugely stressful time of moving. He is always there with a smile and kind word, very personable and helpful!! Price is unbeatable anywhere near here, especially for what you’re getting!! Would and have recommended them to anyone looking for short or long term storage.

I never thought that I would be raving about a self storage facility, but raving I am! William went above and beyond to help me get set up with a unit and help with move-in. I’m in Colorado and needed to store stuff without being there. William helped me get everything set up over email and phone - and showed the movers to my unit. Highly recommended!

Very professional and easy to set-up a unit. William was incredibly helpful and ensured customer satisfaction was priority!

Great facility and customer service.

Best self storage unit in metro west, clean, hi-tech, easy options for on and off loading. You can't beat the price for the quality of the storage facility. The manager, William, completes the experience with thoughtful and excellent customer service.

Such a state of the art facility! Clean, accessible, had all the bells and whistles! And their GM William was so friendly and got us set up so quickly and hassle free. A great experience.

Great self storage service in the Metro west area, best price and brand new facility with latest technology in place. Staff is great, especially the manager William. He helped me a lot, as a customer. He understands the client needs clearly and finds solutions right away. The highest levels of customer service I have experienced. Information was accurate, responses to queries were turned around very fast. Greatly recommend this place for household and business storage solutions.

Very professional and clean. Process was very smooth and without surprise. Just what I was looking for. Bob Harvey

Very clean and easy to navigate. Tons of available moving tools (e.g. dollies, etc.). Helpful and friendly staff. Highly recommend. They also have easy on site access (during business hours) to purchase padlocks, have the garage doors opened / closed for you - and use of bathrooms. Overall, a great storage facility.

Excellent service. Clean and efficient. Love it near to my home. Very easily accessible

The best storage facility in the Boston area. The facility is new and state of the art, exceptionally clean and neat. It is not like some other storage facilities, this one is authentically climate-controlled, you can feel the difference when you are there in the hot summer days. The manager is very friendly and helpful. When I was there for the first time, he walked with me to pick a right size unit. Regarding the price, I would like to say that they are competitive and reasonable. I highly recommend this facility.

I've had a great experience with 10x Self Storage! I was scheduled to move my furniture out of my college apartment bedroom and into a unit at the Marlborough location. However, because of some delays with the inspection (the facility was just opening), I was informed I would not be able to move in on the day I had hoped. However, Dave (I believe it was Dave!) was very accommodating and instead offered for me to keep my furniture in a spacious unit at the Acton location for 1 full week, free of charge, while the inspection was completed. One week later, I moved my furniture from Acton to Marlborough, with no further complications. All in all, every representative of 10x Self Storage was very helpful and kind, and was very accommodating when hurdles arose. Highly recommend!

Very neat, state of the art facility with security. The price for a 10x9 was reasonable and the process was very quick! Manager was really helpful in helping me select the best unit and it's easy to access!

Took a large storage unit for six months. Lots of parking and easy access loading dock. Temp control for units is great, the building (including bathroom) are immaculately kept up. Staff accommodating and helpful. Easy access to highways. We felt safe with our items in the unit and would rent from 10x again if needed. Thanks!

What a wonderful experience storing my items. 10x kept my items safe and clean. Gary who works at 10x is an amazing person! He's friendly, helpful, and outgoing. He found perfect size units for me. I would definitely recommend this storage facility.

Good

This is the best self storage to use...Staff is very friendly and there to help with anything that you need...Extremely clean in and out the building. I would not use anyone else if you live in north part of Worcester and Holden. TOP NOTCH....

Our family has used 10X Storage in Worcester for the past three summers to store our college student’s dorm contents. The business is well run with courteous employees and fair priced with student rates for the summer. The facilities are very clean and we have always felt safe, even when moving at night time. Thanks for everything Gary ! Our student is graduating !!!

Had a bad experience with another local storage company, I arrived on short notice and the woman working at the facility was kind enough to show me some empty units and let me tour the facility before signing a lease. Very impressed, thank you!

A good place to keep your personal items .

I am so glad I switched my storage facility to 10x Self Storage! From the second I walked into the office, Laura was more than helpful. She is very friendly and took the time to explain everything I needed to know. The facility itself is clean, easily accessible, and for me, in a great location. And did I mention, coffee is always available in the office! 🙂

neat and clean storage facility!

We are so pleased with the cleanliness and the response of the staff with any issues we have.

10x Storage on Pullman Street was incredibly accommodating and the staff are super friendly and flexible. Out of all of the businesses that I’ve had dealings with, I’ve had zero friction with them. 10/10 highly recommend. You would be doing yourself a huge favor if you stored your stuff with them.

Warehouse and Service are the best one.

We are very pleased with this facility. It is easily accessible, clean and the staff is courteous and efficient.

Very happy was able to get a storage here the employees dont bother me when I go there they send me reminders when it's time to pay and place was big enough to accommodate all my stuff and some

I have to mirror exactly what Omar said about the place. In addition to Mike, Cederic who also works there is fantastic. I had a storage unit with another company that turned out to be a huge mistake. I recently moved to 10X and I couldn't be happier. I use the facility for receiving and storing shipments that I receive for my business and I plan to be using their facility for quite some time. Look no further, this is the place to be.

I own a moving company and have moved many peoples belongings to hundreds of self storage facilities throughout New England. I needed self storage for myself and chose 10X self storage in Worcester because when I visited their facility it was nothing like other facilities I’ve been in. This place is state of the art secure, extremely clean and very well maintained. Michael the manager there is unbelievably helpful. I can’t begin to tell you how amazing this guy is. At the drop of hat, if you need anything, he’s there to help and never asks for additional anything. My experience here has been amazing and I plan on referring all my customers in need of storage space to this location. If I could give Michael and this business more than 5 stars, I would in a heartbeat. Highly recommend!!!