Reviews

Excellent staff very helpful.

Such a beautiful facility and the manager is awesome.

Since David took over as manager of Acton self storage the customer service has been 100% awesome I would like to say I would recommend Acton shop storage to anybody who is looking for storage David can help you over there with great customer service and save you a lot of money

Clean, temperature controlled. Locked up like fort knocks. Good place

David was very helpful showing us the units and discussing price and options. The facility is clean and appears reasonably efficient. We are looking forward to get started.

Clean, efficient, friendly, helpful. No problems in access. Dolly's always near doorways for easy transport. Well run facility. David Philipo was our contact person and he was a pleasure to work with.

Had such a great experience with the management! Didn’t know exactly how much space I needed, but she gave me a tour of the facility and helped me find a space that fit my needs.

Great van renting experience.

My wife rented a storage unit today and she was super impressed with the cleanliness of the hallways, elevator, and the storage unit, itself. She also said that David was incredibly friendly and helpful, offering her the opportunity to look at the units to see if the size was right for our needs. (Pro tip: check their web site for promotions to save some cash.) Highly recommend.

Staff here is great

This is a well run storage facility. This site is undergoing some expansion (Fall 2018) so getting around the parking lot can be a little challenging sometimes but soon this should not be an issue. They have climate controlled indoor units as well has units accessible from outside. The indoor structure is always clean and there is plenty of equipment to help you move items in or out. The staff is great and always helpful. The indoor facility has security code access from 6:00 am to 10:00 pm but I believe the outdoor units are accessible 24x7.

The manager was great. I called in an order of moving supplies over the phone and by the time I got there the manager had all the boxed ready for me to go. Great service!

Clean, new, manager was very kind.

Clean place and reasonable rates. William manages the place very well; Laid out every relevant info the first day so it was easy for me to plan/execute my move in/out. He is very helpful and will go above and beyond to help out. The place is climate controlled and the pathways are very accessible.

The Marlborough location is perfect. Easy to get to, easy in and out. William made the entire process super easy. We had to get a bigger unit and he helped us make it happen so easily. We'd rent a unit here again without question.

William is super helpful and explains everything very clearly. The process is straightforward with good pricing. They also have everything that you would beed to help move like dolleys and such. They also sell a lot in store like boxes and tape.

I cannot stress enough how pleasant this experience has been for me. From the 1st call to inquire about rates and availability, to documentation signing to facility visits - William and Sean have been nothing but cooperative and accommodating. Customer service at its best. Their rates are very competitive and the facility looks brand new. It is well worth the extra 10-15 minutes drive from Boston. Don't settle for anything less.

Highly recommend, clean and helpful management

Highly recommend this facility. It's clean, secure, and well-managed. William in particular was super helpful. He explained how it works clearly, and there were no surprises. He answered all of my questions thoughtfully, and I really appreciated his patience. I'd never rented storage before, and William made the process simple and stress-free! Thanks, William!

Great experience - the move in was simple and coordinated while we were out of state. The site manager William was incredibly helpful!

Their service is great and polite.Also convince me to stay with them as I don't even have much stuff to storage.Thats how good they are.Place is clean and neat.Hours are very convinience.Thanks for the great service guys!

The manager William is a God-send! When he alerted me that I needed to move my car due to out of state plates, I panicked because I was ill and stuck in Chicago. But William and his team went ABOVE AND BEYOND to help me! William, the regional manager Gary, and part-time Sean moved mountains to get my car towed to another facility where it could safely and legally reside with my out-of-state plates. They worked with me and my father every step of the way with over-nighting my car key, moving the car on my behalf, and settling my car into the new lot. Their kindness, goodness, and stellar customer service have been the best I have ever experienced -- storage unit facility or elsewhere. I could not more highly recommend storing your things or your car at this location. I wish I could give them 10 stars!! Thank you for everything, guys! You saved me!!

Very clean. Staff are helpful and available during business hours. The indoor loading area is awesome for rainy days.

Very clean and new storage. They do have discount now with 50% off for 3 months. The manager William is very nice and he showed me around the facilities. I will use this storage again in the future! Love free coffee too 🙂

I called to inquire about storage availability and spoke to William he was very helpful and answering all my questions. Later that day I stopped by to check out the storage and William was very friendly and had remembered our phone conversation. Very professional and the facility is very clean.

Very clean, new place, seems well organized, very fair prices. Nice and helpful staff. I was impressed with what I saw and signed up for a space the same day that I visited, easy/breezy!

Fantastic company. Team at 10X Self Storage in Marlborough is dedicated, hardworking and very professional. Working with William made the daunting task of 'which,' 'when,' and 'how' meld together effortlessly. The property is immaculate, and the storage areas are pristine! Even the rest room is refreshingly spotless! On top of all that, you can grab a cup of complimentary coffee while you're there. It's only my first couple of days, but so far this points to nothing but a WIN!

Good price, high quality, and great staff.

Facility is beautifully clean and new, with climate controlled units. Very well kept building, excellent security and super easy to load and unload. William has been so helpful and kind during a hugely stressful time of moving. He is always there with a smile and kind word, very personable and helpful!! Price is unbeatable anywhere near here, especially for what you’re getting!! Would and have recommended them to anyone looking for short or long term storage.

I never thought that I would be raving about a self storage facility, but raving I am! William went above and beyond to help me get set up with a unit and help with move-in. I’m in Colorado and needed to store stuff without being there. William helped me get everything set up over email and phone - and showed the movers to my unit. Highly recommended!

Very professional and easy to set-up a unit. William was incredibly helpful and ensured customer satisfaction was priority!

Great facility and customer service.

Best self storage unit in metro west, clean, hi-tech, easy options for on and off loading. You can't beat the price for the quality of the storage facility. The manager, William, completes the experience with thoughtful and excellent customer service.

Such a state of the art facility! Clean, accessible, had all the bells and whistles! And their GM William was so friendly and got us set up so quickly and hassle free. A great experience.

Great self storage service in the Metro west area, best price and brand new facility with latest technology in place. Staff is great, especially the manager William. He helped me a lot, as a customer. He understands the client needs clearly and finds solutions right away. The highest levels of customer service I have experienced. Information was accurate, responses to queries were turned around very fast. Greatly recommend this place for household and business storage solutions.

Very professional and clean. Process was very smooth and without surprise. Just what I was looking for. Bob Harvey

Very clean and easy to navigate. Tons of available moving tools (e.g. dollies, etc.). Helpful and friendly staff. Highly recommend. They also have easy on site access (during business hours) to purchase padlocks, have the garage doors opened / closed for you - and use of bathrooms. Overall, a great storage facility.

Excellent service. Clean and efficient. Love it near to my home. Very easily accessible

The best storage facility in the Boston area. The facility is new and state of the art, exceptionally clean and neat. It is not like some other storage facilities, this one is authentically climate-controlled, you can feel the difference when you are there in the hot summer days. The manager is very friendly and helpful. When I was there for the first time, he walked with me to pick a right size unit. Regarding the price, I would like to say that they are competitive and reasonable. I highly recommend this facility.

I've had a great experience with 10x Self Storage! I was scheduled to move my furniture out of my college apartment bedroom and into a unit at the Marlborough location. However, because of some delays with the inspection (the facility was just opening), I was informed I would not be able to move in on the day I had hoped. However, Dave (I believe it was Dave!) was very accommodating and instead offered for me to keep my furniture in a spacious unit at the Acton location for 1 full week, free of charge, while the inspection was completed. One week later, I moved my furniture from Acton to Marlborough, with no further complications. All in all, every representative of 10x Self Storage was very helpful and kind, and was very accommodating when hurdles arose. Highly recommend!

Very neat, state of the art facility with security. The price for a 10x9 was reasonable and the process was very quick! Manager was really helpful in helping me select the best unit and it's easy to access!

Very happy was able to get a storage here the employees dont bother me when I go there they send me reminders when it's time to pay and place was big enough to accommodate all my stuff and some

I have to mirror exactly what Omar said about the place. In addition to Mike, Cederic who also works there is fantastic. I had a storage unit with another company that turned out to be a huge mistake. I recently moved to 10X and I couldn't be happier. I use the facility for receiving and storing shipments that I receive for my business and I plan to be using their facility for quite some time. Look no further, this is the place to be.

I own a moving company and have moved many peoples belongings to hundreds of self storage facilities throughout New England. I needed self storage for myself and chose 10X self storage in Worcester because when I visited their facility it was nothing like other facilities I’ve been in. This place is state of the art secure, extremely clean and very well maintained. Michael the manager there is unbelievably helpful. I can’t begin to tell you how amazing this guy is. At the drop of hat, if you need anything, he’s there to help and never asks for additional anything. My experience here has been amazing and I plan on referring all my customers in need of storage space to this location. If I could give Michael and this business more than 5 stars, I would in a heartbeat. Highly recommend!!!